Craic Crew - Sales & Operations

Location: Lowell, MA
Hours: ~30 hours/week (Starting in May)
Compensation: Competitive hourly pay based on experience + commission

About Craic Sauce

Craic Sauce is a Lowell-based, seed-to-sauce hot sauce company built around local farming, small-batch production, and community connection. We grow or source our ingredients from local farms, make our sauces ourselves, and sell them directly to customers, restaurants, and retailers across Massachusetts.

Good craic is our guiding light. “Craic” is a Gaelic word for good fun, good conversation, and good company, but for us it goes deeper than that.

At Craic Sauce, good craic means being hands-on, community-oriented, and people-first. It means showing up to farms, kitchens, markets, and events with energy, curiosity, and care and working positively with our neighbors.

We exist to make the highest-quality sauces we can using locally grown produce—crafting unique flavors as a team and highlighting the excellence of our hyper-local food and community system.

The Role

We’re hiring a Sales & Operations Summer Crew Member to join our core Craic Crew. This is a hands-on, fast-paced, face-to-face role for someone who wants to be a boots-on-the-ground seller, relationship builder, and operational backbone of a growing food business.

This role is ideal for someone who enjoys being in the field talking to customers, opening doors with new accounts, and making sure the operational details behind sales actually run smoothly.

You’ll help connect people to the hyper-local flavors we create on the farm and in the kitchen and make sure orders, deliveries, and systems keep up with demand.

This is not a desk job. You’ll be on your feet, outdoors, at markets, at festivals, making deliveries, visiting accounts, and working in the kitchen and on the farm. When you are on a computer, you’ll be working on high-impact sales and operations tasks with clear deliverables.

You must be based in or able to commute to Lowell and have reliable transportation.

Role Split (Approximate)

40% Craic Crew (farm, kitchen, markets)
60% Sales & Operations (field sales, account research, deliveries, systems, CRM)

Sales & Operations Responsibilities (≈60%)

Field Sales & Relationship Building

  • Represent Craic Sauce at farmers markets, festivals, tastings, and events
  • Introduce buyers to Craic Sauce and our flavor profiles
  • Support wholesale sales to restaurants, retailers, and institutions
  • Build relationships with chefs, buyers, and store managers
  • Follow up with leads and warm accounts

Account Research & Outreach

  • Research and identify ~10 new target accounts per week
  • Build basic account lists with emails, phone numbers, and notes
  • Send introductory emails and make follow-up calls
  • Track outreach activity and outcomes in HubSpot

Deliveries & Order Fulfillment

  • Help manage delivery timelines and routing
  • Make local deliveries to wholesale accounts
  • Coordinate who is delivering what and when
  • Communicate with customers around delivery timing
  • Ensure orders are accurate and professional

Event Sales Logistics & Leadership

  • Own planning and prep of sales kits for markets, festivals, and events
  • Ensure events are stocked, organized, and operationally smooth
  • Track inventory going out and coming back from events
  • Improve and document event sales SOPs and workflows
  • Lead by example on event days and support other crew members
  • Share best practices and updates with the Craic Crew

Operations & Systems Support

  • Assist with HubSpot and Shopify operations
  • Track leads, orders, and follow-ups
  • Help improve operational SOPs and workflows
  • Identify inefficiencies and propose practical improvements
  • Support basic inventory and order coordination

Craic Crew Responsibilities (≈40%)

Kitchen & Production

  • Participate in production cooks
  • Follow food safety, cleanliness, and kitchen protocols
  • Learn and perform tasks including dishwashing, vegetable prep, equipment operation, and cleaning
  • Be reliable, punctual, and ready to learn

Urban Farming

  • Work outdoors in all weather conditions
  • Assist with weeding, pruning, trellising, and harvesting
  • Follow farm procedures, instructions, and record-keeping
  • Be comfortable working physically for long periods

Farmers Market Sales

  • Work at least one weekly farmers market shift
  • Welcome customers and speak confidently about flavor profiles and uses
  • Participate in basic sales training
  • Be tidy, organized, punctual, and a strong team player

Timing & Commitment

  • ~30 hours per week
  • Starting in Spring
  • Based in Lowell, MA
  • Must be able to work at least one weekend day per week
  • Reliable transportation required

This Might Be a Great Fit If You:

  • Love food, farming, craft, and local systems
  • Enjoy talking to people and opening new relationships
  • Are comfortable getting dirty and working long, active days
  • Like being out in the world more than behind a desk
  • Can work independently without constant direction
  • Are organized and can manage multiple moving parts
  • Are curious, thoughtful, adaptable, and humble
  • Like fast-paced, hands-on environments

Skills & Traits We’re Looking For

  • Strong verbal communication and confidence speaking to customers
  • Comfortable with in-person sales and outreach
  • Detail-oriented and organized
  • Project-driven and proactive
  • Dependable, humble, and team-oriented
  • Comfortable using CRM and basic software tools
  • Physically capable of active work and deliveries

Compensation & Benefits

  • Competitive hourly pay based on experience + commission
  • PTO: 9 hours of PTO for every 170 hours worked
  • Bonus and commission opportunities tied to sales and projects

How to Apply

Email your resume and a short note about why you’re interested to:
brian@craicsauce.com

After reviewing resumes, we’ll send a short questionnaire and scheduling link.

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